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Customer Success Story:
Wayne County Treasurer's Office

Wayne County, Michigan Implements the CashWare® Solution to Streamline and Automate Cash Collecting, Counting and Management of Revenue

Wayne County, Michigan, home to more than 1.8 million residents, saw the need to automate the collecting, counting and management of delinquent property taxes.

 

To do so, Wayne County Treasurer’s Office selected the CashWare® cash automation solution from Avivatech to drive their cash recyclers. As a result, the Treasurer’s Office streamlined and automated the cash counting and balancing process and utilized staff time for more strategically.

Key Project Highlights

  • A more than 50% reduction in time required for cashiers’ end-of-day closing;

  • Greater accuracy and control of cash transactions;

  • Seamless reporting capabilities for greater visibility into cash flow and efficient audits; and,

  • More time to focus on activities that improve tax payers’ experience.

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